Frequently Asked Questions

Modern Air holds a flat 5.0 rating on Google and has earned almost 400 reviews across Google, Yelp, and other platforms. The company is a licensed California contractor, CSLB #935704, family-run from Morgan Hill since 2009, and formerly operated as ARS Comfort Solutions. Reviewers most often name the technicians and mention honest pricing.

Modern Air serves the Bay Area from its Morgan Hill home base, San Jose, Campbell, Santa Clara, Gilroy, Fremont and the surrounding cities, plus the Santa Cruz coast down through Watsonville. Not sure if you’re in range? Call 408-497-0444 and we’ll let you know.

Yes. We’re a fully licensed and insured California contractor, CSLB License #935704. You can verify our license on the CSLB website anytime.

Modern Air has served the South Bay since 2009, and owner Andrew Salinas has worked in the trade since 2005. The reputation is built on honest recommendations and quality work, not high-pressure sales.

Estimates for new systems and replacements are free, with no obligation, and the person who quotes them is a working installer, not a commissioned salesperson. Repair visits start with a $110 diagnostic that covers finding the actual fault; you then get upfront repair pricing before any work begins, never a guess over the phone.

Real numbers from our own completed jobs, more than 7,000 of them. Diagnostics start at $110. Most repairs land between $223 and $2,899 parts and labor, with a typical repair around $761. A full system installation or replacement typically runs $1,683 to $10,392, with a typical install around $4,951. Every job is priced upfront before work begins, and equipment costs change, so treat these as honest ranges rather than quotes.

Modern Air services all major brands, Trane, Lennox, Carrier, Mitsubishi, Daikin, Rheem, Goodman, and American Standard. We install equipment we can warranty, which is why we don’t install units bought online; those manufacturers won’t honor the warranty.

We do our best to get a technician out the same day, and no-heat or no-cool emergencies get priority. In peak season the schedule fills quickly, so the earlier you call, the better. Call or text 408-497-0444 and we’ll give you an honest arrival window.

Yes. Modern Air offers financing through Wisetack so you can spread the cost of a new system or a major repair into monthly payments. Checking your options is a soft credit check that won’t affect your score. Ask about it when you get your estimate.

New system installations and many replacements require a permit, and California’s Title 24 energy code applies to HVAC work. We handle the permitting and the Title 24 compliance documentation as part of a proper installation, so it’s done by the book.

Sometimes, and the list changes constantly as programs open and close. Silicon Valley Clean Energy currently offers heat-pump incentives for many South Bay homes, and new state, federal, or utility programs appear from time to time. Ask us when you get your estimate and we’ll point you to what’s active right now.

It depends on the age, condition, and efficiency of your system and the cost of the repair. We’ll show you the repair-versus-replace numbers honestly and let you decide, we’ve talked plenty of homeowners out of a replacement they didn’t need.

No. Nobody at Modern Air earns a commission on upsells, so your technician has no reason to recommend anything you don’t need. No fear tactics, just an honest assessment and your choice.

Modern Air installations carry a three-year labor warranty and repairs carry a two-year labor warranty, on top of the manufacturer’s equipment warranty. When a problem is our craftsmanship, we stand behind it.

Yes. Modern Air’s maintenance plan includes two tune-ups a year, priority scheduling, member discounts on repairs and parts, and filter changes during your visits. Call and ask about current plan pricing.

The phones are answered 24/7, so you can reach a person day or night. The Church Street office in Morgan Hill is open Monday through Friday, 7 AM to 5 PM. Local calls are usually reached the same or next day depending on availability, and Maintenance Plan members get priority scheduling.

You’ll reach a family-run team that actually answers. We’ll talk through your issue, schedule a visit, diagnose the problem in person, and give you upfront pricing before any work begins. No surprises.

Call or text 408-497-0444, or send us a message through the form. A local technician will get back to you the same day.