What South Bay Homeowners Say About Modern Air
Rated 5.0 on Google by 215 South Bay homeowners, with 178 more reviews on Yelp. The quotes below come straight off those profiles.
Licensed & insured, CA CSLB #935704 · Family-run since 2009
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393 Reviews Across Google and Yelp
215 of them are Google reviews at a 5.0 average. Another 178 sit on Yelp. Read them at the source, we do not hand-pick what shows up there.
Where our reviews liveWhere These Reviews Come From
Every quote on this page is a real review, pulled word for word from our Google and Yelp profiles. The links above go straight to the source, so you can read all 393 instead of the handful we picked.
And look at the cities. Morgan Hill, San Jose, Gilroy, Los Gatos, Santa Cruz, Palo Alto, Hollister, San Martin, San Juan Bautista, Sunnyvale. That spread is the part worth noticing: it’s the same crew doing the same work an hour apart in either direction. If you’re in one of those areas, your city page shows what we do near you.
Repairs
“Returned home from vacation to a non-functioning AC and scorching house. Billy showed up the same day and got us back up and running within the hour. Great service…ended up signing-up for their yearly maintenance plan. Definitely recommend.”
Jeremy M.Morgan Hill · AC repair“The young man Issac is Very professional and very knowledgeable on heating and air conditioning. I highly recommend them . Excellent customer service!! I’m very happy with their service today! Thank you very much…”
Mary E.Hollister · Furnace repair“I was a commercial contractor for 40 years, and know a professional worker when I see them work. Billy didn’t waste any time, and found the problem immediately. My new AC people from now on.”
Joe W.Sunnyvale · AC repair“I’m so happy I found Modern Air. Both visits have resulted in speedy and accurate diagnosis and resolution of my heater and AC issues. Can’t recommend enough.”
Dyan S.San Jose · Furnace repair“We were so appreciative that Billy from Modern Air came out the same day to fix our air conditioner since the temperatures have been in the 100’s. He was extremely friendly and professional.”
Jeanette S.San Jose · AC repair“Excellent service. Billy was such a professional and handled my AC maintenance with precision and friendliness. Modern Air is my go to Hearing and Air Conditioning company.”
Marsha B.Gilroy · AC repair“Nice guy and knowable about our A/C unit. Thanks”
Ed S.Hollister · AC repair“My experience with modern air was wonderful start to finish. Scheduling and keeping track of the appointment is easy via text and email. During the scheduled initial visit for an estimate, our professional, Billy was consultative and down to earth. The estimate was easy to approve via email.”
Rich F.Los Gatos · AC repair“Andrew was pleasant, professional & found the problem quickly & replaced the furnace part quickly.”
Joy S.San Martin · Furnace repairInstalls
“Billy was great. Checked everything out and explained what the problem was. Cleaned up the parts. Didn’t try and upsell me. And programed my thermostat. Highly recommend!!!”
Joe L.Morgan Hill · Thermostat installation“Outstanding crew who installed the Trane HVAC system. Highly recommended company.”
Robert B.Morgan Hill · System installation“Very professional. Patient when explaining the various options for an HVAC replacement and why each one would benefit us. Accomodating when our scheduling unexpectedly changed. Thank you!”
Melanie W.San Juan Bautista · System installation“So prompt and helpful! We are so relieved that our furnace problem was fixed with a new thermostat!”
Connie R.Gilroy · Thermostat installation“Seth was on time, was very professional and made sure I received the installation manual.”
Cindy B.Los Gatos · System installationService and maintenance
“These guys are great. Arrive on time, knowledgeable and thorough. We signed up for their maintenance plan and are very happy with it.”
Amy S.Palo Alto · HVAC maintenance“Superb! True class act. Astounding service and professionalism. Will absolutely hire them again in the future.”
Kory G.San Jose · HVAC service“Arrive on time, are very clear about the work they’re doing, very knowledgeable personable, staff. They clean up after themselves and they don’t upsell.”
Amy S.Palo Alto · HVAC service“Billy was very competent and pleasant to work with and he explained all his repair works in details. He is now on our speed-dial for all our future HAVC jobs!”
Rudy W.Palo Alto · HVAC service“Very responsive, timely, professional and friendly. I will call them with any HVAC issues”
Dennis S.Gilroy · HVAC service“Amazing and responsive service. They came out diagnosed the issue and had it back up and running in a couple of days.”
Michael J.Santa Cruz · HVAC service“Stephen has been great every time he’s come to work on the hvac! We really appreciate your amazing customer service!”
Suzanna S.Santa Cruz · HVAC service“Very professional ,friendly, quick, knowledgeable technician,the only guys I would use. Thank you”
Tony T.Santa Cruz · HVAC service“Isaac stayed with me until confirmation that everything worked – friendly and communicative!”
Jasmine M.Hollister · HVAC service“Billy showed up 10 minutes after the promised earliest available time and diagnosed the bad capacitor within 10 ten minutes – unit back in use within 30 minutes”
Fm B.Los Gatos · HVAC service“Billy came was on time and explained everything about the unit and gave me a lot of very useful information so I could make an informed decision!! It’s great to have guys like this helping you!!”
Bryan C.San Martin · HVAC service“Showed up promptly and quickly identified the problem. Highly recommend.”
Deborah O.San Martin · HVAC service“Wow. Everything perfect: price, service, and technician. Billy was wonderful. I’ll be recommending you. Thank you.”
Mary I.San Juan Bautista · HVAC service“Unfortunately they don’t work on air compressor they came all the way here no charge. Very nice and polite.”
Melissa B.San Juan Bautista · HVAC serviceQuestions About Our Reviews
Are these reviews real?
Yes. Every quote on this page was left by a real customer on Google or Yelp, word for word. We don’t write reviews, edit them, or pay for them. If a quote reads oddly, that’s because we left the typo in.
Why does the star count on Google differ from Yelp?
They’re separate platforms with separate customers and separate filters. Google shows 215 reviews at a 5.0 average. Yelp holds another 178. Yelp also hides reviews its software decides aren’t recommended, so the public count there can move without anyone doing anything.
Can I see the full review profiles instead of a selection?
Yes, and you should. The links above go straight to our Google and Yelp profiles where every review sits in date order, including anything we wouldn’t have picked ourselves.
How do you ask customers for reviews?
We ask after the work is finished and the system is running, and we ask everyone the same way. We don’t offer discounts, gift cards, or anything else in exchange for a review, which is against both Google and Yelp policy.
What if my experience was not a five star one?
Call the office and ask for Andrew. A review is useful feedback but it’s slow, and a problem with a repair or install is something we’d rather fix directly and quickly.
Get the Same Service These Reviews Describe
Call, text, or send the form, a local technician gets back to you the same day.
Call or Text (408) 497-0444